All Things in Moderation
Professional Qualitative Research

Amy Harkin · Los Angeles, CA

Moderating Facilitating Marketing Branding
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About

Amy Harkin

Amy Harkin

Amy Harkin is a marketing and consumer insights professional with over 20 years of experience in product development, direct-to-consumer sales, brand marketing and consumer research. Amy brings extensive expertise across multiple categories including food & beverage, tech & software, baby-to-adult consumer packaged goods, consumer services and entertainment.

Adept at both in-person and virtual qualitative research, she is experienced in all regions of the US market (across a range of large to mid-tier markets), UK and Asia. Specifically applicable to food & beverage clients, she is also well versed in multi-market national CLT studies.

A RIVA-trained professional moderator and facilitator, Amy spent over 10 years 'behind the glass' in management with a Fortune 500 company and is uniquely suited to understand client and corporate needs. She is skilled at uncovering the 'why' behind the 'what' of consumer preferences and bringing to life the insights that shape positioning, branding, and product strategy.

Industry Expertise

Markets We Know Well

Amy brings deep, first-hand research experience across a diverse range of industries — delivering insights that move brands forward.

PepsiCo Nestlé Gatorade Frito Lay Quaker Tropicana Nespresso
CPG & Consumer Goods
PepsiCo · Nestlé · Gatorade · Frito Lay · Quaker
Disney Hasbro Mattel Munchkin Moose Toys
Children's & Baby
Disney · Hasbro · Mattel · Munchkin · Moose Toys
Fox MSNBC MTV CMT DirecTV Golden Globes NPR KCRW
Media & Entertainment
Fox · MSNBC · MTV · CMT · DirecTV · Golden Globes
Macy's Walmart
Fashion & Apparel
Macy's · Luxury & lifestyle brands
Delta Airlines
Travel & Tourism
Delta Airlines · India Tourism Board
Apple Adobe Sonos
Technology
Apple · Adobe · Sonos
American Express MasterCard Visa Transamerica Union Bank
Financial Services
Transamerica · American Express · Mastercard · Union Bank
Merck Nature Made Valley Children's iFit
Health & Pharma
Merck · Nature Made · Valley Children's Hospital
Toyota
Automotive
Toyota
Bud Light Anheuser-Busch Keurig Dr. Pepper Nespresso
Alcohol & Beverage
Bud Light · Keurig Dr. Pepper · Nespresso
NBA WNBA Disney Live Golden Globes
Sports & Live Events
Indiana Pacers · Indiana Fever (WNBA) · Disney Live
Instagram Facebook Meta
Social Media & Digital
Instagram · Facebook · Meta
Sample Studies

Work That Moves Brands Forward

A selection of recent qualitative research engagements spanning retail, media, consumer goods, and beyond.

Retail · Health & Wellness

Retail Landscape Challenges & Opportunities

Objective: Understand challenges at shelf in a top 3 U.S. retailer for the health & wellness category Methodology: In-store Individual Shopalongs — SE, Midwest & West Coast markets
Aviation · Branding

Branding & Partnerships Intersectionality

Objective: Uncover ideal brand equity touchpoints for partnership optimization for a top 3 U.S. airline Methodology: Brand workshops with frequent fliers across East/West Coasts and Midwest
Children's · Category Entry

New Category Entrance & Competitive Landscape

Objective: Assess opportunities and challenges for a leading U.S. Baby & Toddler brand Methodology: Focus groups featuring mock shelf sets
Beverage · Political & Social

Political Landscape & Sales Implications

Objective: Understand political and social implications of a social media campaign for major U.S. beverage brand Methodology: Focus groups — Northeast, Southeast & Midwest
Media · Content Consumption

Digital & Linear Usage Patterns

Objective: Understand content consumption patterns and linear/digital relationship for a major U.S. news network Methodology: Focus groups — Southeast, South & Midwest
Public Media · Value Proposition

Value Proposition for Local Public Radio Affiliates

Objective: Assess value proposition & programming opportunities for local NPR affiliates Methodology: Virtual and in-person focus groups in Pennsylvania and California
Pharmaceutical · B2B

B2B Marketing Platforms

Objective: Leverage brand mission and attributes for creation of B2B marketing platforms for a major U.S. pharma company Methodology: In-person Branding & Marketing Workshops
Building Supplies · Path to Purchase

B2B Path to Purchase Interviews

Objective: Understand Contractor and Architect path to purchase and critical sales touchpoints for a global building supplies company Methodology: Virtual In-Depth Interviews
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